SERVICES
Our Promise to You
Through changing styles and generations, one thing has never changed: we strive to live by the Golden Rule, treating every customer the way we would want to be treated. To us, service should feel personal, and every customer who walks through our doors is an honored guest.
At Clippard's Furniture & Interiors, our service begins the moment you step into our showroom—whether you make a purchase or not. From your first handshake to the day your furniture is delivered and carefully placed in your home, our friendly, knowledgeable team is committed to making every step simple, professional, and worry-free. Because our team members are not paid on commission, you can trust that their priority is helping you find the right furniture for your home—not simply making a sale.
Whether you're furnishing your first home, refreshing a favorite room, or searching for an heirloom piece, we combine generations of experience with homegrown care to help bring your vision to life. And because we believe our customers deserve the very best, we stand behind every piece we sell. If we wouldn't proudly welcome it into our own home, we won't recommend it for yours.
Seamless Delivery, Perfect Setup
At Clippard's Furniture & Interiors, we believe exceptional service doesn't end in our showroom—it continues all the way to your home. Your furniture is an investment, and it deserves to be handled with the utmost care. That's why our professional white-glove delivery team takes every precaution to ensure each piece is delivered, placed, and set up with precision and respect for your home. Our local delivery service starts at $89, with pricing based on the distance from our showroom.
What to Expect:
- Convenient Delivery Scheduling: We provide scheduled delivery windows and keep you informed every step of the way.
- Thorough Inspection: Every item is carefully inspected before it leaves our warehouse to ensure it arrives in excellent condition.
- Room-of-Choice Placement: We'll deliver your furniture to the room of your choice and place it exactly where you'd like it.
- Professional Assembly: Our experienced delivery team will assemble your furniture and ensure everything is properly set up.
- Packaging Removal: We remove and dispose of all packing materials, leaving your home clean and clutter-free.
- Respect for Your Home: We take every precaution to protect your floors, walls, and entryways throughout the delivery process.
Sit Back and Relax
From the moment we arrive, our professional delivery team handles every detail with care and precision. We'll do the heavy lifting, place each piece exactly where you want it, complete any necessary assembly, and clean up before we leave. All that's left for you to do is relax and enjoy your beautiful new furniture.
Out With the Old, In With the New
Updating your home should be exciting—not stressful. At Clippard's Furniture & Interiors, we make the transition easy with our convenient furniture haul-away service. When we deliver your new furniture, we can remove the items they're replacing, saving you the time, effort, and hassle of disposing of them yourself.
Haul-Away Guidelines
To help ensure a smooth delivery experience, please keep the following in mind:
- Replacement Items Only: We can remove the furniture that is being directly replaced by your new purchase.
- Haul-Away Fee: Furniture removal is available for an additional charge and is not included with standard delivery. Your salesperson will be happy to provide pricing when you place your order.
- Insurance & Safety Policies: For the safety of our customers, employees, and your home, our delivery team cannot move existing furniture to other rooms or transport unwanted items to another residence or location.
If you have any questions about our haul-away service, please ask your salesperson. We're happy to explain your options and help make your furniture delivery as smooth and convenient as possible.
OUR SERVICE COMMITMENT
Our commitment doesn’t end when your furniture arrives. If your purchase requires service or repair, our team is available to help guide you through the process. Our experienced service technicians handle many repairs in-house, allowing us to resolve issues quickly while working closely with our manufacturers when warranty service is needed.
Protect Your Investment with UltraCare
Life happens—but it shouldn’t take away from the beauty of your home. At Clippard’s Furniture & Interiors, we partner with UltraCare Services to offer premium furniture protection plans designed to give you added peace of mind long after your purchase. While manufacturer warranties cover defects in materials and workmanship, UltraCare helps protect against the everyday accidents that can happen in real life.
Comprehensive 5-Year Coverage
Our UltraCare protection plans provide up to 5 years of coverage for fabric, leather, wood, and mattress purchases, protecting against a wide range of accidental, single-incident damage, including:
- Spills & Stains: Food, beverages, cosmetics, and more
- Accidental Tears: Rips, punctures, and cuts
- Surface Damage: Water rings, scratches, gouges, and chips, and heat marks
- Mechanical Issues: Power recline systems and electrical components after manufacturer warranty expires
Examples of What Is Not Covered
UltraCare is designed to protect against accidental damage from everyday use. The following are examples of what is not covered under the protection plan. For full details, please speak with your salesperson.
- Gradual Stains or Wear: Damage that builds up over time from regular use rather than a specific incident
- Improper Use or Care: Any damage resulting from misuse, abuse, or failure to follow normal care guidelines
- Manufacturing or Material Defects: Including seam separation, stress tears, or fabric flaws, which are typically covered under the manufacturer’s warranty
- Normal Aging or Appearance Changes: Such as fading, color changes, or natural variations over time
- Fabric Wear from Regular Use: Including pilling, fraying, or general surface wear
