Shopping Confidence Policy

At Clippard’s Furniture & Interiors, we are committed to your satisfaction. We understand that selecting home furnishings is an important decision that impacts the way you live. We encourage you to take your time with the selection process. We can’t choose your products for you, but our product experts can assist you in choosing the right pieces for your home and lifestyle before purchasing.

If a return is necessary, your sales associate will assist you in starting the process. To request a return, please contact us by phone or in person. Return policies and procedures may vary depending on the reason for the return.

Defective Products: Most products include at least a one-year parts and labor warranty. Please refer to your product literature or speak with a team member for specific warranty details.

If your product arrives defective, please notify us within 48 hours of delivery. In most cases, a service technician will need to inspect the item to determine the appropriate resolution, which may include submitting photos or video of the issue, or scheduling an in-home visit from one of our service technicians.

Returns for Change of Mind: If you decide a product does not meet your needs, please contact the store to discuss available options. Used items showing wear or soiling are not eligible for return.

Returned items must be in original condition and free from cosmetic damage. Items that do not meet these conditions may not qualify for return or may be subject to a restocking fee of up to 30%.

Delivery charges are non-refundable.

Special order merchandise may be subject to a 30% restocking fee even if not yet delivered, and may not be eligible for return once delivered and unpackaged.

Agreement to Terms: By placing an order, the customer acknowledges and agrees to the terms outlined above. We reserve the right to cancel orders when necessary.

Refunds are processed in accordance with store policy. For complete details, please contact us directly.

Delivery Policy: Please be assured that your items will be delivered as soon as possible following your purchase. For special order items, longer lead times may apply. Once your item arrives at our warehouse, we will notify you so that delivery can be scheduled at a convenient time.